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Orders placed before 1pm will be shipped the same day. If orders are placed after 1pm they will be shipped the following day. Please check the email that you provided at the time of the order for any updated information. If an order is placed after 1pm on Friday it will be shipped the following Monday as we do not provide a weekend shipping service.
All of our orders are shipped using Royal Mail First Class signed for service. Once your order has been booked and shipped we will update your account or email with tracking information. This service generally takes 1-5 working days to arrive depending on your address location. A signature will be required on receipt of delivery so we are unable to request for the postal workers to leave your item without a signature. If there is nobody present at the selected address the postal worker may attempt to deliver to a neighbour or leave a note in your mail box to arrange re-delivery, or to pick up from a Royal Mail pick-up centre where you will need proof of your address with ID.
All international orders (EU, Non-EU, rest of World) will be shipped using Royal Mail International Signed For Service. This Service aims to deliver to Europe in 3-5 working days and worldwide 5-7 working days, subject to customs delays. Your item will be tracked until it leaves the UK and will require a signature on receiving the order. If there is nobody present at the address provided you will either be notified by your national postal service or please contact your local Post Office. You may be notified by your postal worker with a note contacting the location of your item.